Cost-effective, scalable, and secure taxi & limo dispatch services. Reduce overhead costs by up to 70% while delivering consistent and high-quality customer experiences—24/7/365.
Experience Smooth DispatchAt BridgeLine BPO, our primary focus is on providing 24/7 taxi dispatch and call answering solutions designed to help fleet owners, taxi companies, and independent drivers stay connected with passengers in real-time.
BridgelineBPO was founded in 2017 to provide businesses with reliable and affordable outsourcing solutions. We help businesses everywhere cut costs and compete more effectively. We specialize in Business Process Outsourcing and have expanded our operations to service small, medium and large enterprises, as well as startups. With Bridgeline BPO, you can be confident that your outsourcing needs are being attended to.
Outsource to the Pakistan and take advantage of our dedicated team of Pakistani Experts. We’ll take care of all the back-end office facilities, IT, recruitment to HR and payroll too. You just focus on managing your top talents effectively.
Businesses who outsource to us can expect to be free from the burden of managing and hiring employees while saving as much as 70% in expenses.
Our clients have more time to focus on growing their business and expanding profits.
Scale fast and easy without challenges of managing a lot of your own employees.
Save yourself from the headaches of hiring and managing employees. Focus on what you do best - running your business and empowering your team.
We take care of back-end office facilities, IT, recruitment, HR, and payroll. You just manage your key team efficiently.
Outsource to Pakistan and reduce operational expenses dramatically while maintaining productivity and quality.
Focus on business growth and profit expansion without the burden of managing multiple employees directly.
Enjoy the simplicity of our fixed hourly rates per agent. There are no extra charges apart from the hours assigned per month. With BridgeLine BPO, you can rely on transparent pricing with no hidden fees or unexpected costs.
Our team consists of highly qualified and trained dispatchers and telephone operators. Each member of our team has a proven track record with 100% attendance, ensuring reliable and efficient service for your taxi business.
Benefit from our comprehensive 24/7 coverage. We have cover staff available at all times to address any needs, including filling in for sick operators. Our IT team is on the floor around the clock to ensure smooth operations and immediate support.
Why Choose Pakistan as Your Next Outsourcing Destination (IMP) The Pakistan is quickly emerging as a top outsourcing destination, with a pool of over 700 outsourcing companies employing more than 1.2 million people. The industry is generating more than $22 billion per year, and it’s growing by more than 12 percent annually. It has a competitive edge over other outsourcing destinations because of its strategic location in Asia, its highly skilled workforce, low-cost labor, and high-quality infrastructure. Ten years ago, many outsourcing companies set up shop in the Pakistan lured by the prospect of hiring employees at low wages. Today, the country is a global leader in business process outsourcing
You never have to worry about how to hire when you need to grow your team as we do that for you.
Dedicated and highly skilled workers, thoroughly screened yet cost-effective, allowing you to reinvest savings into growth.
Take advantage of labor cost savings up to 70% while accessing some of the best talent in Pakistan.
Providing world-class outsourcing solutions to scale your business efficiently and affordably.
Inbound and outbound call management handled by trained agents who represent your brand professionally.
Provide seamless 24/7 customer support with multilingual experts to enhance client satisfaction.
Delegate your admin tasks to our skilled virtual assistants and focus on what truly matters.
Offer instant website assistance with our real-time chat support solutions to improve conversions.
Businesses around the world trust Bridge Line BPO to manage their customer communication, digital presence, and back-office operations with excellence.
“Bridge Line BPO completely transformed our customer support process. Their team responds quickly, professionally, and always with a positive attitude.”
“We’ve seen a 40% increase in lead conversions since outsourcing our appointment setting and telemarketing to Bridge Line BPO.”
“Their virtual receptionist team is amazing! Our clients get personalized attention 24/7 — we never miss a call again.”
“The SEO and Google Ads campaigns they run have helped us rank higher and generate consistent traffic. Highly recommended!”
After speaking with the sales team, we just need 7 days to get your city knowledge and surrounding area and about your company SOPs. We will assign you a professional dispatch manager to train your team. After the training is completed, we will give you the go-ahead to transfer the live calls. Your trial will be expired exactly after 14 days.
You bet! Our sales team will explain you about the demo. We just need the training about your company SOPs to start the free trial. Rest our experienced dispatchers will handle everything.
Absolutely! We don’t require a credit card or any other payment information to get started on the free trial for Call Answering Service.
We can provide either a toll-free number or a local phone number during your free trial period. Our toll-free numbers are based on availability with prefixes including; 800, 855, 866, 888, etc. For local numbers, our sales representatives will ask you which area code you prefer.
You do not need a credit card or any other form of payment to sign up for the trial. However, if you wish to continue service once the trial is over then you can choose any payment method for our answering service.
We have two different tiers of service which are billed in two different increments. First one is on hourly base and second one is a fixed monthly rate.
Our Call answering service is available 24 hours a day, 7 days a week, 365 days a year, including all holidays. Since you decide when you want to forward calls to us, it’s up to you whether or not we are answering calls 24/7 or just during certain times.
Nope! We do not charge any extra or hidden fees to answer your calls over a holiday, weekend, or after hours. Our rates stay the same no matter the day or time.